Evaluating Biases in Cell-phone-based Healthcare Travel Data: A case study of Texas, USA
DOI:
https://doi.org/10.13021/jssr2026.5655Abstract
Healthcare travel behavior is an important determinant of health outcomes and is commonly evaluated by
measuring travel time between patients’ residences and healthcare facilities. Recently, anonymized cell-phone
mobility data have emerged as a valuable resource for estimating real-world travel behavior at large scales.
However, these cell-phone-based mobility datasets are not fully representative of the population, introducing
biases in the behavior that is observed1 . This study characterizes these biases by comparing healthcare-related
origin-destination (OD) flows between cell-phone-based mobility data derived from SafeGraph and
administrative visitation records from the 2019 Texas Department of State Health Services (TDSHS) Public
Use Data Files, which serve as a benchmark independent of smartphone use. OD pairs were defined using
patients’ zip codes as origins and Texas hospitals as destinations. We performed comparative analysis of both
datasets using descriptive statistics, distance decay modeling, and map visualizations. Hospital-level weighted
network distances showed moderate agreement (Pearson r = 0.35) between the two datasets. Spatial analyses
revealed similar geographic patterns of hospital use with northeastern and eastern Texas being identified as
major hospital service areas. Distance decay patterns were similar between the two datasets with estimated
decay coefficients of beta = 0.94 for the cell-phone-based data and beta = 0.96 for the TDSHS data for network
distance. Overall, biases were more evident in the estimates of the travel magnitude than in broad spatial
patterns because the cell-phone-based mobility data consistently overestimated the travel distance seen in the
TDSHS data. These findings support that cell-phone-based mobility data may be more useful for characterizing
the geographic organization of healthcare utilization than precise hospital-level estimates.
- Li, Z., Ning, H., Jing, F., & Lessani, M. N. (2024). Understanding the bias of mobile location data
across spatial scales and over time: A comprehensive analysis of SafeGraph data in the United States.


