Hi everyone. I'm Hannah Klawa, a PhD student in the Mathematical Sciences Department here at George Mason University. During the fall 2020 semester, I had the opportunity to work as a graduate learning assistant for a graduate linear analysis class that was taught by Dr. Sander, who is a professor in the Mathematical Sciences Department here at George Mason University. Before Long and Cigole introduce themselves, I just want to mention that also on this project is Joanna Jauchen, who's an instructional faculty member in the mathematical sciences department and is a PhD student in mathematics education. Hello, I'm Long Nguyen, a PhD student in mathematics at George Mason University. I was working as graduate learning assistant during fall 2020 in numerical analysis course was taught by Dr. Seshaiyer, who is Professor in Math Department of George Mason University. Now Cigole will introduce herself. Hi, I'm Cigole Thomas. I'm a PhD student in the Department of Mathematics at GMU. In fall 2020, I was a graduate learning assistant for the graduate algebra course taught by Dr. Rebecca R. G, who is a professor in the Department of Mathematics at GMU. Today we will be talking about graduate assistants supporting active learning in graduate classrooms. Regarding this study, since this is a new initiative, we got the IRB approval to conduct interviews and surveys to see the impact of this program on students. What is the graduate learning assistant or GLA program? The Department of Mathematical Sciences at GMU started a graduate learning assistant program in fall 2020. The structure of the program is that three advanced graduate students were hired under a graduate teaching assistant funding to be a learning assistant for three graduate core courses namely algebra, linear analysis, and numerical analysis. Usually, the students in the core courses tend to be mostly incoming first-year graduate students. With the GLA program, we aim to help the graduate students navigate smoothly into their graduate studies. Now Hannah will talk more about some of the goals of the GLA program. Some of the goals of the GLA program were to give students an extra mentor, provide better active learning opportunities, provide additional time to get help and prepare students to pass preliminary exams. By having a GLA in the graduate class it gives students a peer mentor who's available. Also, just like LAs have helped facilitate active learning in the undergraduate classes, having a GLA was hopefully going to provide better active learning opportunities for graduate students. The GLA would have sessions, office hours, be available via e-mail, so it provides additional time for people to get help. One of the big goals of the program is to help students prepare to pass the preliminary exam. This was an additional support that would be available and hopefully help people prepare for the exams. Now Long will tell you a little bit about the actual breakdown of what a GLA was going to do. As a GLA, our job typically takes approximately 10 hours per week, which includes two hours attending lectures and help with group's activities, about two hours for office hours to help students with homework, projects, and answer questions. Also two hours for prelim section which is important section since most students take prelim exam for core courses. In this section, GLA discuss 2-3 old problem to create confidence for students to take their exam. Besides, we meet with instructor half-hour weekly to clarify plan for next week. Finally, GLA spend about 2.5 hours to prepare material for next week. Next, we will talk about some strengths of the program, and Cigole will start with GLAs modeling problem-solving. Now that we have seen the structure of the GLA program, let's look at some of its strengths and how the students have benefited from this. From the student's salary responses and the interviews we conducted, one of the benefits the students had was how the GLA models problem-solving tactics, which they mostly attributed to two different aspects. The first one is how the GLA model and approach for problem-solving by nurturing students in right direction and helping model how to approach the problem. The second aspect is how the GLA encourage active learning for problem-solving by encouraging discussion through asking questions and also encouraging collaboration among students. Now, Hannah will talk about a few other ways, how the GLA program has helped the students. Another positive aspect of the program was that people did find it useful to have that additional person to answer questions and additional time for questions and problem-solving. During the class sessions, it was found helpful to have an extra person going around between groups and answering questions. Outside of class, one student mentioned that it felt less imposing to ask questions to the GLA than the instructor. Then they mentioned feeling more comfortable going back to the GLA several times and discussing the same question if they weren't understanding something. Then there was the aspect of additional time for questions. It was helpful just to have that extra scheduled time so if they weren't able to make it to the professor's office hour or to the GLA office hour, just having that additional time each week that was set aside for questions was helpful, and it was also found helpful to have a scheduled time for problem-solving. During the prelim sessions, they would come and work out problems, and some found that that provided a accountability system and helped them concentrate longer to work in that structured setting. Now I'll let Long tell you about another positive aspect. Another strength for this program is GLA artifacts of prelim sessions. We're glad that many students found it helpful. Typically, GLA provide materials and all prelim problems which relate to current course lecture at least three days before prelim session so that students have time to find out either method or trouble of solving these problems. That helps students get involved actively in prelim sessions. Also providing solutions in detail to show how to use course material to show prelim problems and effective guidance for students when taking prelim exams. Now Cigole will show student survey responses. Here is a visual representation of some of the student survey responses. If you look at the chart on the left, it talk about statements like, "I felt connected with other graduate students in this class throughout the semester, " "The active learning class sessions helped me gain a better understanding of the course concepts, " "The prelim sessions were beneficial towards my learning in the course," and "Active learning sessions made me better prepared to work problems independently." The chart on the right talk about statements like, "I actively participated when I attended active learning sessions," "I learned from others in my group during the active learning session," "I felt comfortable discussing mathematical ideas with classmates," and, "The instructor or GLA encouraged discussions." If you look at the chats, we can see that the combination of strongly agree and agree denoted by blue and orange is greater than disagree and strongly disagree denoted by yellow and dark teal indicating that the experience for the students was overall positive. Now, we'll talk about some of the challenges we face. In the surveys and interviews, one of the main concerns voiced by students is regarding the efficiency of group work for the pre-lab sessions. Some of the students commented on the difficulties when the group members failed to contribute to the discussion or when there is no collaboration while working in groups. However, some students also added that the presence of GLA could encourage the students to engage and participate more in the discussions. One student also mentioned how the online Zoom sessions made it harder to collaborate. Now, Hannah will talk a little bit more about some other challenges that we faced. Yes. One of the negative things that came up was that students felt that the GLA did not meet their expectations. For example, the GLA is not always able to answer all the questions that an instructor is able to answer. Sometimes this is concept related. In one instance, it was related to instructor created content where if there is a typo the GLA might not be sure if what the instructor's intended meaning is and so is unable to answer the question. Also, GLAs might not provide sufficient guidance. This is something that's a typical comment in an active learning course. Some people would prefer to do less group work where they're doing group work and then the GLA is just answering questions and would prefer the GLA to provide a more guided setting where they're working out the problem. Also, there was some concern that the GLA might not cover sufficient number of problems in this session over the course of the semester. Now, I will let Long tell you about another challenge that we ran into. Some other challenge was scheduling conflict and technical problems. Due to conflict of schedule, not so many students were able to join prelim section. As a resort, many students requested to meet with DOA in different term, that gives us such a hard time since we have other work to do as well. Also as we worked remotely, showing work were trouble. All students had told to show their work, so this were hard to keep track on students solving process. Now, let Hannah talk about what can be improved for GLA program. Yeah, some possible improvements so it includes standardizing GLA-instructor communication and amount of information shared. One student had mentioned they felt like there was poor communication going on between an instructor and GLA, and so setting up some standards for how much that the instructor be telling the GLA and guidelines for the instructor in the GLA on communication and amount of information shared could be helpful. Increasing discussion and collaboration between students. This there's only so much you can do but sometimes one student had mentioned that even when the GLA would visit a room and just ask a question or get the discussion going, then that helped be an icebreaker to the discussion. Also increasing advertising and encouraging students to attend the GLA-lead sessions, and this in turn can help to increase the discussion and collaboration since there's lack of attendance and it's hard to get discussions going. Now, in this last part we'll tell you a little bit about the benefit that being a GLA has to the graduate students working as GLAs. One of the good things about the GLA program was not only does it provide additional support for students taking core courses, but it also provides graduate students who are working as a GLA with better teaching experiences. It gives experience with active learning at an advanced level, helps you solidify your own understanding of the topic, and provides an opportunity to explain and discuss advanced topics, or while having the instructor around to answer questions and serve as a teaching mentor. I'll now let Cigole tell you a little bit more about the benefits of being a GLA. When I look back as a graduate learning assistant, what I got out of this program is a toolset for grocery teaching. First of all, it was a great learning experience on how to teach graduate level courses. Not only was I able to observe how the instructor teaches the graduate courses, but I also got hands-on experience to assist the teaching in my role. Secondly, the active learning worksheets that I developed for my previous sessions was a great experience to understand more about active learning in a graduate level. In addition, the experience I gained from one-to-one interactions with graduate students as a learning assistant was also invaluable. One of the benefit of being GLAs in experience. I have taught some undergrad [inaudible 00:14:04] but teaching grad course in more advanced. Being GLA is definitely a perfect opportunity to gain experience in teaching grad course from professor. Moreover, GLA could learn from grad student as well since there always been some new interesting thinking and skill of solving problems. More importantly, GLA could have changed to understand deeper course material which we'll get knowledge for research later. Thank you for listening. We hope all the information are helpful. Please feel free to provide feedback. More detail can be find on [inaudible 00:14:42] proceeding page.